Forbeshealth.co.uk Privacy Policy

Effective as of: 08/26/2025

This Privacy Policy explains the information practices of Forbeshealth.co.uk ("we" "us" "our" or the "Site") relating to the Site webpages and outlines how your personally identifiable information and other information about you (collectively, "user information") will be collected, used, and shared in connection with your access to and/or use of the website and any content, features, services, or other offerings that we or a third party may provide in connection therewith, including in relation to any email communications or newsletters that we may send in connection with your use of Site.

This Privacy Statement also describes your choices and rights regarding the use, access to and correction or deletion of your user information. By using the Site, you acknowledge that you understand that we will use your user information in accordance with this Privacy Statement. Where required by law, you will also be asked to provide affirmative consent to the collection, processing, and sharing of your user information via cookies and similar technologies.

Forbeshealth.co.uk is intended exclusively for users located in the United Kingdom. Our services, comparisons, and related offerings are designed for and made available only to UK residents, and we do not knowingly target or provide services outside of the United Kingdom.

If you have any comments or queries about this Privacy Statement, or how we use your user information, please contact us using the contact details provided below.

Table of Contents

  1. Summary
  2. What this Privacy Statement Covers
  3. Information Collected
  4. Use of Your Information
  5. Sharing of Your Information
  6. De-Identified and Aggregated Information
  7. Cookies and Other Tracking Tools
  8. Control of Your Information
  9. Data Retention
  10. Payment Processing
  11. Security
  12. Privacy of Children
  13. Do Not Track
  14. How to Contact Us
  15. Accessibility
  16. Changes to this Privacy Statement

1. Summary.

To enhance, personalise, and support your experience on the Site, as well as to provide services to you that you request, we may collect, use, and share your user information as described herein. For example, we use aggregated information to develop content targeted to user interests and to generally improve the Site's user experiences, or to tailor content and ads, provide social media features (e.g., features that allow you to share content directly to your preferred social media platform), track your preferences, analyse traffic, and provide similar services and content. If you have any requests, comments, or questions about this Privacy Statement or your user information, please contact us in the manner provided below. As a general reminder, please think carefully before you decide to put anything on the internet.

2. What this Privacy Statement Covers.

This Privacy Statement covers information we collect about you when you visit our Site. It does not cover the privacy practices of any third-party sites or services linked to from our Site. We encourage you to review the privacy policies of any third-party sites or services before providing them with your information.

3. Information Collected.

We may collect the following types of information:

Information You Provide Directly

  • Contact information such as your name and email address when you subscribe to our newsletter or contact us.
  • Feedback, questions, or comments you submit to us.

Information Collected Automatically

  • Log data such as your IP address, browser type, pages visited, and the date and time of your visit.
  • Device information including hardware model, operating system, and unique device identifiers.
  • Cookies and similar tracking technologies (see Section 7).

Information from Third Parties

We may receive information about you from third-party partners, such as advertising partners, analytics providers, and social media platforms, in accordance with their privacy policies.

4. Use of Your Information.

We use the information we collect to:

  • Provide, operate, and improve the Site and our services.
  • Personalise content and advertisements.
  • Send you newsletters, updates, and promotional communications (where you have given consent).
  • Respond to your enquiries and provide customer support.
  • Monitor and analyse usage trends and preferences.
  • Comply with our legal obligations.
  • Detect, prevent, and address fraud or security issues.

5. Sharing of Your Information.

We do not sell your personal information. We may share your information with:

  • Service providers who assist us in operating the Site and delivering our services (e.g., hosting, analytics, email delivery). These providers are contractually obligated to protect your information.
  • Business partners with your consent, such as when you click on a third-party offer or advertisement.
  • Law enforcement or regulatory authorities where required by applicable UK law.
  • Successors in the event of a merger, acquisition, or sale of all or part of our business.

We do not sell or share Protected Health Information (PHI). Any medical information you provide to third-party telehealth providers is governed by their own privacy policies and applicable data protection law.

6. De-Identified and Aggregated Information.

We may use de-identified or aggregated data (information that does not identify you personally) for research, analytics, and improvement of our services. Such data is not subject to this Privacy Statement.

7. Cookies and Other Tracking Tools.

We use cookies, web beacons, and similar tracking technologies to collect information about your use of our Site. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

We use cookies for the following purposes:

  • Essential cookies: Required for the Site to function properly.
  • Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
  • Advertising cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site. For more information, visit www.aboutcookies.org.

8. Control of Your Information.

Under UK data protection law (UK GDPR), you have the following rights regarding your personal information:

  • Right of access: Request a copy of the personal information we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete information.
  • Right to erasure: Request deletion of your personal information in certain circumstances.
  • Right to restriction: Request that we limit the processing of your information.
  • Right to data portability: Receive your information in a structured, machine-readable format.
  • Right to object: Object to processing based on legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at privacy@forbeshealth.co.uk. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Data Retention.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymise it.

10. Payment Processing.

We do not process payments directly. If you purchase products or services through a third-party provider linked from our Site, your payment information is collected and processed by that provider under their own terms and privacy policy. We do not have access to your payment card details.

11. Security.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

12. Privacy of Children.

Our Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@forbeshealth.co.uk and we will promptly delete such information.

13. Do Not Track.

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. Our Site does not currently respond to DNT signals. However, you can control tracking through your browser settings and by managing cookies as described in Section 7.

14. How to Contact Us.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@forbeshealth.co.uk

Website: forbeshealth.co.uk

15. Accessibility.

We are committed to making our Site accessible to all users. If you experience any difficulty accessing any part of this Privacy Policy or our Site, please contact us at support@forbeshealth.co.uk and we will work to provide the information in an alternative format.

16. Changes to this Privacy Statement.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.